Privacy Policy

At Breville US Store, we take your privacy seriously. We understand that when you shop with us, you are trusting us with your personal information, and we are committed to protecting that information and using it responsibly. This privacy policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. We want you to feel confident that your information is safe with us, and we are transparent about how we handle it.
When you visit our website, we may collect certain information about your visit, including your IP address, browser type, operating system, and the pages you view. This information is collected automatically through the use of cookies and other tracking technologies, and it helps us improve our website, understand how our customers use our site, and provide a better user experience. We do not use this information to identify you personally, and it is only used for analytical purposes.
When you make a purchase on our website, we will collect personal information that you provide to us, including your name, email address, shipping address, billing address, and payment information. This information is necessary to process your order, ship your products, and provide you with customer support. We only collect the information that is essential to complete your purchase and provide you with the services you request, and we will never collect more information than is necessary.
We use your personal information for the following purposes: to process and fulfill your orders, to communicate with you about your order (including order confirmations, shipping updates, and delivery notifications), to provide you with customer support, to improve our products and services, and to send you promotional offers and updates about Breville products (if you have opted in to receive such communications). We will never use your personal information for any other purposes without your explicit consent.
We take the security of your personal information very seriously. We use industry-standard security measures, including encryption technology, to protect your information from unauthorized access, use, or disclosure. Our website uses Secure Socket Layer (SSL) technology to encrypt your payment information and personal data, ensuring that it is transmitted securely between your browser and our server. We also regularly update our security systems and processes to stay ahead of potential threats and ensure that your information remains safe.
We will never share your personal information with third parties without your explicit consent, except in the following limited circumstances: to process your payment (we work with trusted payment processors who handle your payment information securely and do not store it on our servers), to ship your order (we share your shipping information with our trusted shipping partners to ensure that your products are delivered to you), and to comply with applicable laws or regulations (if we are required by law to disclose your information, we will do so only to the extent necessary).
We also respect your right to control your personal information. You can choose to opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link at the bottom of any promotional email. You can also contact us at [email protected] to request a copy of the personal information we have collected about you, to update or correct your information, or to request that we delete your information. We will respond to your request within a reasonable timeframe and take all necessary steps to fulfill your request.
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us remember your preferences, track your visit to our site, and improve your user experience. You can choose to disable cookies in your browser settings, but please note that disabling cookies may affect the functionality of our website and prevent you from being able to make purchases or access certain features.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates to the policy will be posted on our website, and we encourage you to review the policy regularly to stay informed about how we are protecting your personal information. If we make any significant changes to the policy, we will notify you via email (if you have provided us with your email address) or through a prominent notice on our website.
At Breville US Store, your privacy is our priority. We are committed to protecting your personal information and using it responsibly, and we strive to provide you with a safe and secure shopping experience. If you have any questions or concerns about our privacy policy or how we handle your personal information, please do not hesitate to contact us at [email protected].